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Recreation

Show All Answers

1. How can I rent a Park Gazebo?

Chino Hills currently has 8 parks available with rentable gazebos. Reservation must be made in person through the Recreation Division. More...

2. Where is the Recreation Division located?

The Recreation Division is located at City Hall, 14000 City Center Drive off of Peyton and Boys Republic Drive. However, Recreation also has parks and facilities that offer registration. See the Parks and Facilities guide online for more information. More...

3. What are the Recreation Divisions office hours?

The main Recreation Office is located at City Hall with office hours of Monday-Thursday from 7:30 am - 5:30 pm and Fridays from 7:30 am - 4:30 p.m.(Except designated holidays) More...

4. How can I sign my child up for a sports league?

By contacting the local youth sports organizations within the City. Youth Sports Organizations

5. How can I register for a Recreation class?

There are three easy ways to register:
1. Online Registration
2. Mail in registration
2. Walk in registration Online Registration

6. Does the City of Chino Hills have facilities available to rent for special occasions?

Yes. The City of Chino Hills Recreation Division has five (5) facilities available for rent.

Facilities For Rent

7. How do I register online for classes?

In order to use the system, you will need a Household ID and Password. Online Registration

8. If I do not currently have an account, can I go online and have a Household ID and Password emailed to me?

No. You will need to contact the Recreation Division at (909) 364-2700 in order to create an account or visit our offices.

9. How do I get a Household ID and Password?

A Household ID and Password is assigned to your account once you have registered for recreational activities. In order to obtain this information, you must call the Recreation Division at (909) 364-2700. A valid email is required to receive the ID and Password.

10. I have never registered for any City recreational activities. How do I create an online account?

In order to register for recreational classes, you will need to call or visit the Recreation Division to create a user profile. Once the profile has been created, you will receive a Household ID and Password to use online.

11. What type of payment is accepted online?

Online registration accepts Visa or MasterCard to secure your registration;
otherwise your transaction will be cancelled. Other forms of payment are accepted at Chino Hills Recreation offices.

12. Are all classes available for online registration?

No. Classes and activities such as Tiny Tots, Summer Day Camp, and Trips that require a deposit are NOT available for online registration. However, all of our activities can be viewed online.

13. Can I book a facility or gazebo online?

No. At this time, facility reservations are not available. Reservations can be made by visiting Founders Recreation Center at 2000 Founders Drive, or City Hall Recreation Division at 14000 City Center Drive.

14. How can I search for a class?

There are several search option available. You can search by type of class, instructors, location, class code, day/date/time, and keyword.

15. I am not sure if I want to create an account, but I would like to browse the activities. How do I do this?

You’re welcome to sign in as a guest however; you will not be able to register for recreational activities until you have an account.

16. What does “Your session will time out in 5 minutes” notice mean when registering online for recreational activities?

The system allows you 10 minutes of inactivity before it logs you out. This is for security reasons. If you are not completed with your session click the OK button to remain logged in. Otherwise your session will expire and you will need to log back into the system.

17. How do I print an old recreation receipt?

First you must log into the system with your Household ID and Password. Then go to the “My Account” button on the left toolbar. Click on the “Reprint Receipt” and choose what receipts you would like to print.

18. How do I update my profile if I have recently moved?

First you must log into the system with your Household ID and Password. Then go to the “My Account” button on the left toolbar. Click on the “Change Household Data” button and update the information as needed. Make sure to press the “Submit” button for the update to occur.

19. How do I add a family member to my household?

First you must log into the system with your Household ID and Password. Then go to the “My Account” button on the left toolbar. Click on the “Change Family Member Data” button and click on “Add More Members.” Once you have updated the members be sure to select “Done” for the update to occur.

20. How do I check if I have a balance due on my account?

First you must log into the system with your Household ID and Password. Then go to the “My Account” button on the left toolbar. Click on the “View My History” button. The “Household Balance” is detailed on the right side of the screen next to each activity.

21. How can I print a calendar of the activities I have registered for?

First you must log into the system with your Household ID and Password. Then go to the “My Account” button on the left toolbar. Click on “Print Household Calendar” and choose the month and options you’d like displayed on the calendar. Select the “Submit” button and “Print.”

22. Once I have registered for a recreation activity, does the system store my credit card information for future use?

No. For your security, the City does not keep record of your credit card and you will be prompted to submit the information each time you register.