Contact Utility Billing Office 14000 City Center Drive, 2nd Floor Chino Hills, CA 91709 Ph: (909) 364-2660  Email Hours Monday - Thursday 7:30 am - 5:00 pm Friday 7:30 am - 4:00 pm

Services
The City of Chino Hills provides high quality water, sewer, and trash service in a cost-effective manner. Your utility bill includes water, sewer, and trash collection fees. 

How to Set-Up a New Account            How to Pay Your Utility Bill


Water & Sewer Service 

2011 Water Rate Study                     Smart Meter FAQ's


Trash Service
The City of Chino Hills contracts with Chino Hills Disposal for all trash and recyclable collection services in the City. Residential areas are provided with three 110-gallon collection bins: one for trash, one for recyclables, and one for green waste materials. If you have questions regarding your trash services and have already established an account with the the City of Chino Hills, please contact Chino Hills Disposal at (866) 238-2444 or visit chinohillsdisposal.net for more information. 

Trash Pick-up Schedule                     Residential Trash Collection Rates

How to Avoid Late Fees
Please pay your bill within the due date shown on your City of Chino Hills utility bill to avoid a delinquent account. Your account will be regarded as delinquent if payment is not made within 42 days of the billing date (not the due date) and a 10% penalty will be applied to the account (the minimum penalty is $10.00). 

Delinquent Bill Procedure                   Other Charges

Have Questions?
Please call the Utility Billing Office at (909) 364-2660.  Our CHAT Online feature is currently being upgraded, and will be made available upon completion.  The CHAT feature will appear here when the upgrade is complete in April.