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Information Technology
Contact Information
Finance Department 
IT Division

14000 City Center Drive
Chino Hills, CA 91709

Hours
Monday - Thursday
7:30 am to 5:30 pm
Friday
7:30 am to 4:30 pm
About the IT Division
The Information Technology Division is responsible for the acquisition and maintenance of the citywide technology infrastructure, network and server architecture, enterprise business applications, voice and data communications, desktop computing systems, and the print management program. This operation provides for network and systems administration, application integration and support, desktop support services, asset management, and end user training in support of all City departments.

About Our Technology Environment
The Information Technology Division manages 60 maintenance contracts in support of hardware, business applications, and technical support with 45 vendors/service providers. The Information Technology staff supports in excess of 250 desktop/notebook computers and 60 servers at 13 different locations. We manage hosted services for residents and staff including Online Utility Bill Pay, Online Recreation Reservations, and GIS.

About Our Technology
The following represents the core systems, services, and business applications: 
  • SunGard Public Sector ERP & Utility Billing Systems
  • GovPartner Community Development Program
  • ESRI Geographic Information System
  • LibertyNET Electronic Content Management System
  • Vermont Systems Recreation Reservation System
  • Microsoft SharePoint
  • Cisco Unified Communications Manager
  • Cisco Voice over Internet Protocol (VoIP) Phone System
  • Cisco Call Center and Web Chat System
  • Cisco Wireless Solution
  • Dell Storage Area Network (SAN)
  • Dell Desktop and Notebook Computers
  • VMware Server Virtualization
  • Cisco switches, routers and firewalls
  • Barracuda Web Content & SPAM appliances
  • Lanier Multifunctional Copiers and Printers
  • Verizon Transparent LAN Services (Wide Area Network)
  • Time Warner Cable Internet and Point to Point WAN Services
  • Granicus Video Streaming Server

Outside Agencies We Support 
  • Chino Valley Independent Fire District
  • Chino Hills Police (VoIP Phone System)
  • James S. Thalman Chino Hills Library (VoIP Phone System)