Online Payments

Click to enter the Utility Bill Pay System
Online Bill Pay System


A New Utility Bill Pay System is Here - Go Paperless!

The City of Chino Hills has transitioned to a refreshed and more convenient online bill pay experience for our utility customers. You have the option to enroll in convenient features including auto pay and paperless billing to receive and pay your utility bill online. Bills will be sent to your email account and customers can pay with a simple click of the computer mouse or by smartphone. The new system also allows for payments to be made 24/7 online, by phone, pay-by-text, credit, debit ACH/eCheck, Venmo, and Paypal.

New Online Bill Pay Customers

Enroll quickly and easily in the new utility bill pay system to set up and manage convenient automatic recurring payments. Use the instructions below to set up a new account.

Register Your Account to Access Information Online, Pay Your Bill, or Schedule Automatic Payments

  • Click on the "online bill pay system" icon above to register your account or make a one-time payment
  • Locate your account number and customer number from a previous bill and follow the prompts

Once registered you will be able to:

  • Set up and manage automatic payments
  • Save payment information for future use
  • Pay by debit/credit card, eCheck, Venmo and PayPal
  • View an electronic copy of your bill
  • Set up paperless billing
  • Manage your e-bill notifications
  • Manage and pay multiple utility billing accounts

Safe, Secure, and Convenient

The online Utility Bill Pay System will keep your account information safe and secure, and will only be accessible and viewable by you using a secure password that you select. Paying your bill online will allow your payment to post to your account as soon as your credit card payment is made.