Online Payments

Click to enter the Utility Bill Pay System
Online Bill Pay System

A New Utility Bill Pay System is Here!

Our customers asked, and we listened! The City of Chino Hills is excited to announce the launch of a refreshed, easier-to-use, more convenient utility bill payment experience.

Existing Online Bill Pay Customers

Customers already enrolled in the City's online bill pay system have been automatically transitioned into the new system. Enrolled customers received an email to the email account they used to register with instructions on how to login and reset their password. If you are currently registered with the City's online bill pay system and did not receive an email or are having trouble logging in, please contact Utility Billing Customer Service at 909-364-2660.

New Online Bill Pay Customers

Enroll quickly and easily in the new utility bill pay system to set up and manage convenient automatic recurring payments. Use the instructions below to set up a new account.

Register Your Account to Access Information Online, Pay Your Bill, or Schedule Automatic Payments

  • Click on the "online bill pay system" icon above to register your account or make a one-time payment
  • Locate your account number and customer number from a previous bill and follow the prompts

Once registered you will be able to:

  • Set up and manage automatic payments
  • Save payment information for future use
  • Pay by debit/credit card, eCheck, Venmo and PayPal
  • View an electronic copy of your bill
  • Set up paperless billing
  • Manage your e-bill notifications
  • Manage and pay multiple utility billing accounts

Safe, Secure, and Convenient

The online Utility Bill Pay System will keep your account information safe and secure, and will only be accessible and viewable by you using a secure password that you select. Paying your bill online will allow your payment to post to your account as soon as your credit card payment is made.