Contact the City of Chino Hills Utility Billing Office at 909-364-2660, or you may pay in person at Chino Hills City Hall, 2nd floor, Utility Billing Office:
14000 City Center Dr. Chino Hills, CA 91709
To establish an account you will need:
- The service address (property address and unit # if applicable)
- Name
- Phone number & secondary phone number (if available)
- Driver’s License number
- Social Security number
- Application Fee of $18 (non-refundable)
- Deposit of $220 (or more depending on residence)
Payment and account information must be received before service is established. All deposits are retained by the City of Chino Hills until the account is closed. Once the account is closed, the deposit amount is then applied as a credit towards the final bill. Any remaining credit will be refunded to the resident in the form of a check, regardless of the payment type initially used to pay the deposit fee.
All new services or cancellations take one business day to process. Please keep in mind, the City is closed weekends and holidays.
The City of Chino Hills accepts cash, checks, money order, cashier’s check, and debit/credit card (Visa, MasterCard and Discover). Payment methods accepted by phone are Visa, MasterCard and Discover.