How can I better understand my utility bill?

All utility services are combined on one monthly bill. 

Water: There is a water service charge for being connected to the City water lines, regardless of whether water is used throughout the billing cycle or not. When water is used, consumption is billed per CCF (hundred cubic foot), in addition to the connection charge. 

Sewer: A pass-through fee set by the Inland Empire Utilities Agency is added to each account and a flat-rate service charge which is based on the elevation of the home, depending on gravity flow, or pumped flow. 

For more information on your water rates

Show All Answers

1. How can I pay my utility bill?
2. How do I establish water/sewer utility services?
3. Can I request my water bill for a specific date or cycle?
4. How can I better understand my utility bill?
5. When is my utility bill due?
6. Can my account be transferred if I move within the City of Chino Hills?
7. Can my meter read be verified?
8. How do I close my account for water/sewer utility services?
9. How do I obtain a construction meter?