How can I better understand my utility bill?
All utility services are combined on one monthly bill.

Water: There is a water service charge for being connected to the City water lines, regardless of whether water is used throughout the billing cycle or not. When water is used, consumption is billed per CCF (hundred cubic foot), in addition to the connection charge.

Trash: Service charges vary depending on the amount of cans on the property. The charge is billed monthly whether or not the resident places cans for pick-up during the billing cycle. This is in accordance to the Chino Hills Municipal Code 13.20.050.

Sewer: A flat-rate service charge will be added to each account that is connected to the City sewer lines. Charges are based on the elevation of the home, depending on gravity flow, or pumped flow.

For more information on your water rates

Show All Answers

1. How can I pay my utility bill?
2. How do I establish water/trash/sewer utility services?
3. Who do I call for trash customer service or bulky item pick-up?
4. When will my Trash be picked up?
5. Can I request my water bill for a specific date or cycle?
6. How can I better understand my utility bill?
7. When is my utility bill due?
8. Can my account be transferred if I move within the City of Chino Hills?
9. Can my meter read be verified?
10. How do I close my account for water/trash/sewer utility services?
11. Does the City pick up hazardous waste?
12. Why am I required to sign up for trash if I don't want to?
13. How do I obtain a construction meter?