When is my utility bill due?

Bills for utility service are due and payable upon presentation and subject to discontinuation of service if not paid within sixty (60) days from the date of the bill. The City’s Policy on Discontinuation of Residential Water Service for Non-Payment can be found at the bottom of the Online Bill Pay webpage.  See link below.

Policy on Discontiunation of Water Service

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1. How can I pay my utility bill?
2. How do I establish water/trash/sewer utility services?
3. Who do I call for trash customer service or bulky item pick-up?
4. When will my Trash be picked up?
5. Can I request my water bill for a specific date or cycle?
6. How can I better understand my utility bill?
7. When is my utility bill due?
8. Can my account be transferred if I move within the City of Chino Hills?
9. Can my meter read be verified?
10. How do I close my account for water/trash/sewer utility services?
11. Does the City pick up hazardous waste?
12. Why am I required to sign up for trash if I don't want to?
13. How do I obtain a construction meter?